In this article, we will Discuss the Perceptual Blocks to Problem Solving.
Perceptual Blocks to Problem Solving :
Perceptual blocks exist when we are unable to recognize a problem or the information needed to solve it effectively. They include:
a) Seeing only what you expect to see – Confuses the true nature of a problem, either because we exclude relevant information or include information just because we assume it is there.
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b) Stereotyping – Often we don’t look beyond the obvious and tend to label. For instance, if someone isn’t working as hard as we would like and then we apply the label ‘lazy’ to that person, we might overlook the possibility that boredom with monotonous work is the problem, and not laziness.
c) Not recognizing problems -Problems go unnoticed until the effects have become severe and emergency action is required.
d) Not seeing the problem in perspective – This results from taking too narrow a view of the situation so that we recognize only a part of the problem or the information required to solve it. Sometimes people fail to recognize how different parts of the problem are related, rather they look at the problem more superficially, and hence the solution also becomes insufficient.
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e) Mistaking cause and effect – If cause and effect are confused then we are improbable to find an effective solution. For instance, if goods don’t arrive and we assume that the supplier is late in despatching them when our ordering department has failed to send out the order, our search for solutions will be misdirected. During this situation, the late despatch of the goods is an effect of the problem and not a cause.
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